Engineer - Customer Service at Enphase Energy - Part-time Job


Enphase Energy, a leading provider of energy technology solutions, is seeking a Customer Service Engineer in Bengaluru, Karnataka. This part-time role is ideal for candidates with a background in customer service and technical support, offering an opportunity to work in a dynamic and growing company.

Job Details

  • Job Title: Engineer - Customer Service
  • Company: Enphase Energy
  • Location: Bengaluru, Karnataka
  • Job Type: Part-time

Job Description

The Customer Service Engineer will handle inbound communications from customers, addressing queries via emails, chats, and phone calls. The role requires excellent problem-solving skills, technical knowledge, and the ability to provide exceptional customer support.

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Key Responsibilities

  • Handling customer inquiries via email, chat, and phone
  • Providing technical support and troubleshooting assistance
  • Resolving customer complaints efficiently
  • Updating internal CRM systems with customer interactions
  • Coordinating with internal technical teams for issue resolution

Eligibility Criteria

Requirement Details
Education Bachelor's degree in Engineering/Technology preferred
Experience 1-3 years in customer service/technical support
Skills Strong communication & problem-solving abilities

How to Apply

Interested candidates can apply through the Enphase Energy Careers Portal.

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Interview Process

  • Application: Online submission
  • Screening: HR review and initial phone interview
  • Assessment: Technical test and customer service skills test
  • Final Round: Virtual interview with hiring manager

About Enphase Energy

Enphase Energy, Inc. is an American energy technology company headquartered in Fremont, California, that develops and manufactures solar micro-inverters, battery energy storage, and EV charging stations primarily for residential customers.

Conclusion

Enphase Energy offers a fantastic opportunity for professionals looking to work in customer service and technical support within the renewable energy sector. Apply today and start your career with Enphase Energy!

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