Chat Support Junior Associate - Logistics at Laundryheap - Part-time Job

Laundryheap, a leading on-demand laundry and dry-cleaning service, is hiring a Chat Support Junior Associate - Logistics in Bengaluru. This part-time role is ideal for candidates with strong communication skills and a passion for customer service.

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Why Join Laundryheap?

Laundryheap is a rapidly growing company offering flexible work options and career advancement opportunities. The Chat Support Junior Associate position requires handling customer inquiries related to logistics, ensuring seamless operations across different time zones.

Job Details

  • Job Title: Chat Support Junior Associate - Logistics
  • Company: Laundryheap
  • Location: Bengaluru, Karnataka
  • Job Type: Part-time
  • Shift & Work Hours: 9-hour shifts, 8 working hours per shift

Job Responsibilities

  • Handling customer inquiries via chat related to logistics, orders, and deliveries
  • Resolving complaints and ensuring customer satisfaction
  • Coordinating with logistics teams to provide real-time updates
  • Managing multiple chat conversations effectively

Eligibility Criteria

Requirement Details
Education High School Diploma (Bachelor's degree preferred)
Experience 0-2 years in customer service/logistics
Skills Excellent written communication & problem-solving

How to Apply

Interested candidates can apply through the Laundryheap Careers Portal.

Interview Process

  • Application: Online submission
  • Screening: HR review and initial phone interview
  • Assessment: Written test on chat handling
  • Final Round: Virtual interview with the team manager

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About Laundryheap

Laundryheap is an English company that operates an online laundry delivery service. Laundryheap. Company type, Privately held company. Founded in 2014. Laundryheap operates in 13 countries worldwide. 

Conclusion

Laundryheap offers an exciting opportunity for individuals looking to gain experience in customer service while working in a flexible and dynamic environment. Apply today and start your career with Laundryheap!

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